Sign in to save Operations Manager at McCabe, Weisberg & Conway, LLC.
Report this job
McCabe, Weisberg and Conway, LLCWho We Are
Women owned law firm operating in New York, New Jersey, Pennsylvania, Delaware, Maryland, DC, Virginia, and Florida
A high volume, fast-paced, multi-office law firm representing Mortgage Lenders, Banks and Financial Institutions in foreclosure, bankruptcy, eviction and REO
Nationally recognized industry leaders in the legal default servicing space
Experience in the foreclosure industry is required.
Position Summary
The Operations Manager is responsible for helping to customize workflow, troubleshooting and analysis, process management and developing customized reports, among other duties. The Operations Manager will focus on rapid and continuous improvement in the quality and cycle times of services provided. The Operations Manager will help define and coordinate the implementation of processes, client escalations, performance metrics, supporting technology, automation and quality remediation plans, across all departments and teams. The right candidate will play a significant role in the long-term success of the Firm.
Responsibilities
Facilitate the effective and efficient management and processing of client file referrals through the coordination of teams and activities, leveraging supporting technology and continuous improvement practices
Ensure delivery of services meets or exceeds client expectations with respect to quality and cycle times
Continuously improve the business processes through analysis of data and collaboration with the MA, Firm Operations, staff and clients
Identify and implement opportunities to streamline and automate processes
Refine operating metrics and develop metrics where needed to allow analysis of office performance and make appropriate recommendations for action
Bachelor’s degree in business or information technology, with at least 3 years of management experience
Demonstrated ability to successfully manage in a fast paced, labor intensive environment and in accomplishing objectives by working collaboratively with other people and geographically dispersed teams
Ability to challenge and debate issues of importance, effectively dealing with conflict and alternative points of view
Excellent interpersonal skills and a collaborative management style
Demonstrated ability to identify improvement opportunities and develop and implement action plans
Excellent oral and written communication skills
Strong sense of curiosity and creative problem solving skills
Process oriented
This employer does not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirementsPowered by JazzHR
YYVz1VPQLP
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
Referrals increase your chances of interviewing at McCabe, Weisberg & Conway, LLC by 2x
See who you know
Get notified about new Operations Manager jobs in Westmont, NJ.
Introduction: My name is Kimberely Baumbach CPA, I am a gorgeous, bright, charming, encouraging, zealous, lively, good person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
